Website Terms and Conditions

1. About YSOMA

This website is operated by YSOMA Logistics Ltd.

Company number: 12574660 VAT Registration No. 348 4791 59 Registered in England and Wales

Registered Office and Correspondence Address: Suite 214, Legacy Centre Hanworth Trading Estate Hampton Road West Feltham TW13 6DH

Driver Trading Address: 3 Forest Road, Feltham, TW13 7EA — for driver operations only and not for correspondence.

Email: ysoma@ysoma.com Phone: 075 70 808 808

2. Scope of These Terms

These terms govern use of the YSOMA website and its online enquiry, registration and membership facilities.

They do not replace any separate written agreement concerning: 1. Direct delivery services 2. A contractor arrangement 3. A van lease 4. A driver introduction 5. A business introduction fee 6. Recruitment cooperation 7. Payment or invoicing 8. Any particular work opportunity

Where a separate written agreement applies, that agreement will govern the relevant commercial arrangement. In the event of any conflict between these website terms and a separate written agreement, the separate written agreement will prevail in respect of the subject matter it covers.

Nothing in these terms affects any statutory rights you have as a consumer or individual that cannot lawfully be excluded or restricted, including rights under the Consumer Rights Act 2015 where applicable.

3. YSOMA Services

YSOMA operates through three service areas:

DRIVER Self-employed delivery service providers may be considered for direct service arrangements with YSOMA through designated depot operations.

OWN VAN DRIVER Own-van delivery service providers using a suitable plain white or neutral van may register for potentially relevant opportunities.

FOR BUSINESSES Logistics businesses and approved recruitment partners may request introductions to drivers whose profiles may match their requirements. YSOMA may charge the requesting business an agreed flat introduction fee. YSOMA does not take a percentage of the driver's earnings.

4. Website Information Is Not an Offer

Information on this website is general information only and does not constitute a legally binding offer.

Nothing on the website constitutes: 1. An offer of employment 2. An offer of a contractor agreement 3. A guaranteed route 4. A guaranteed number of working days 5. A guarantee of earnings or rates 6. A guaranteed vehicle or lease 7. A guaranteed introduction 8. A guarantee of acceptance, suitability or performance 9. Tax, employment-status, financial or legal advice

Rates, fees, services, responsibilities and payment arrangements must be confirmed in the applicable written agreement before anyone proceeds.

5. Registration and Membership

Registering interest or creating a membership profile is an initial step only.

It does not guarantee: 1. Contact from YSOMA 2. Verification or approval 3. Membership acceptance 4. A route or work opportunity 5. A van or lease 6. An introduction to another business 7. Any particular rates or earnings

YSOMA may request further information or documents where reasonably required for a particular opportunity or arrangement.

YSOMA may decline or stop considering an enquiry where information is incomplete, inaccurate, unverifiable or unsuitable for the relevant requirements. Where reasonably practicable, YSOMA will inform you of the reason.

6. Accuracy of Information

You must ensure that information you provide is accurate, current and not misleading.

You must inform YSOMA promptly if relevant information changes, including information relating to: 1. Contact details 2. Driving entitlement 3. Insurance 4. Vehicle status 5. Availability 6. Right to provide services in the United Kingdom 7. Any matter that may affect safe or lawful delivery services

Providing false or misleading information may result in an enquiry, membership profile or proposed arrangement being suspended or closed, and may constitute a criminal offence under the Fraud Act 2006.

7. Employment and Tax Status

The opportunities described on this website are intended for self-employed delivery service providers.

However, describing an arrangement as self-employed does not by itself determine legal employment status or tax status for the purposes of HMRC, the Employment Rights Act 1996, the off-payroll working rules (IR35), the National Minimum Wage Act 1998, or any other applicable legislation.

Status depends on: 1. The applicable written agreement 2. The actual working arrangements in practice 3. The level of control and independence 4. Personal-service or substitution requirements 5. Financial risk and opportunity for profit 6. Integration into the engager's business 7. Other relevant legal and factual factors

Nothing in these website terms removes any statutory right that applies under the actual circumstances, including rights that cannot be contracted out of.

Drivers should obtain independent legal, tax or accounting advice if uncertain about their status or obligations. YSOMA does not provide tax or employment-status advice.

8. Direct YSOMA Services

Any direct service arrangement between YSOMA and a driver must be governed by a separate written agreement.

That agreement should address matters including: 1. The services to be provided 2. Service standards 3. Availability and acceptance 4. Rates and invoicing 5. Payment arrangements 6. Insurance 7. Vehicle arrangements 8. Compliance requirements 9. Responsibility for loss or damage 10. Termination

Website registration alone does not create a direct-service contract.

9. Own Van Drivers

An Own Van Driver must own or lawfully lease a suitable plain white or neutral van.

The driver remains responsible for ensuring that the vehicle is: 1. Safe and roadworthy 2. Properly maintained 3. Suitable for the proposed services 4. Correctly taxed where applicable 5. Covered by the required insurance, including goods-in-transit and public liability cover where applicable 6. Operated lawfully in accordance with all applicable road traffic and transport legislation

Specific vehicle requirements may vary between opportunities and will be explained before the driver decides whether to proceed.

10. YSOMA-Owned Vans

Any use of a YSOMA-owned van is subject to eligibility and a separate written lease or vehicle agreement.

YSOMA-owned vans carrying client livery may only be used for services authorised by YSOMA under the relevant agreement.

They must not be used to provide delivery services for another delivery business.

The website does not guarantee that a van will be available or that any person will qualify for a lease.

11. Driver Introductions

YSOMA may review driver profiles against requirements supplied by a logistics business or approved recruitment partner.

Before personal information is shared for an intended introduction: 1. The driver will be informed about the proposed recipient and opportunity 2. The intended information sharing will be explained 3. The driver's agreement will be obtained where required

Registration or membership alone does not authorise automatic sharing with another business.

Following an introduction: 1. The driver decides whether to proceed 2. The receiving business remains responsible for its own right-to-work, suitability and compliance checks 3. The driver and receiving business must agree their own written terms 4. YSOMA does not guarantee either party's conduct, suitability or performance 5. YSOMA is not a party to any agreement made between the driver and the receiving business

12. Logistics-Business Enquiries

A logistics business requesting drivers must provide accurate information about its requirements, location, vehicle arrangements and proposed services.

The business remains responsible for: 1. Its own legal and regulatory compliance 2. Employment-status assessment and off-payroll working obligations 3. Right-to-work and suitability checks where applicable 4. Insurance and operational requirements 5. Health and safety 6. Written terms with the driver 7. Payment arrangements 8. Supervision and control of its own services 9. Compliance with the Conduct of Employment Agencies and Employment Businesses Regulations 2003 where applicable

YSOMA's profile review does not replace the requesting business's own checks and does not constitute a recommendation or endorsement of any individual.

13. Recruitment Partners

Recruitment businesses may apply to cooperate with YSOMA.

Submitting an application does not create: 1. Approval 2. A partnership 3. An agency relationship 4. Exclusivity 5. Access to driver information 6. A guarantee of introductions

If approved, cooperation, fees, responsibilities, data handling and introduction terms must be agreed separately in writing. Any data-sharing arrangement must comply with UK GDPR and include appropriate data-processing or data-sharing agreements.

Recruitment partners must not use or share driver information beyond the authorised purpose and must comply with all applicable data-protection legislation.

14. Introduction Fees

Any introduction fee payable to YSOMA will be: 1. Charged to the requesting business 2. Agreed in writing before an introduction proceeds 3. A flat fee rather than a percentage of driver earnings 4. Governed by separate written business terms

Submitting a website enquiry does not by itself create a payment obligation.

15. User Accounts

Where membership or account access is provided, you are responsible for: 1. Keeping login details secure and confidential 2. Not sharing access with an unauthorised person 3. Notifying YSOMA immediately of suspected unauthorised access at ysoma@ysoma.com 4. Keeping profile information accurate and up to date 5. Using the account only for its intended purpose

YSOMA may suspend access where reasonably necessary to protect users, data, security or the integrity of its services. Where practicable, YSOMA will notify you before or promptly after suspension.

16. Acceptable Website Use

You must not: 1. Use the website unlawfully or for any fraudulent purpose 2. Submit false, fraudulent or misleading information 3. Attempt unauthorised access to any part of the website or its systems 4. Introduce malicious software, viruses, trojans or similar harmful code 5. Interfere with website security, availability or performance 6. Copy, scrape or harvest personal information from the website 7. Impersonate another person or business 8. Use the website to infringe another person's intellectual property, privacy or other rights 9. Transmit unsolicited commercial communications

Breach of this clause may constitute a criminal offence under the Computer Misuse Act 1990 or other applicable legislation. YSOMA reserves the right to report any such breach to the relevant authorities.

17. Privacy and Data Protection

Personal information is handled in accordance with the YSOMA Privacy Policy, which forms part of the terms under which you use this website.

The Privacy Policy explains: 1. What information is collected 2. Why it is used 3. The lawful bases relied upon under UK GDPR 4. When information may be shared 5. Individual data-protection rights 6. How to contact the Data Protection Officer 7. How to make a complaint to the Information Commissioner's Office

Privacy Policy

18. Intellectual Property

Unless otherwise stated, the website's original text, design, branding, graphics and software are owned by or licensed to YSOMA Logistics Ltd and are protected by copyright and other intellectual property rights.

You may view and use the website for legitimate personal or business-enquiry purposes.

You must not reproduce, sell, republish, commercially exploit or modify protected website content without prior written permission from YSOMA, except where expressly permitted by law (for example, fair dealing for research or private study under the Copyright, Designs and Patents Act 1988).

Third-party names, logos and materials remain the property of their respective owners.

19. Third-Party Links

The website may contain links to third-party websites for convenience.

YSOMA is not responsible for the content, availability, accuracy, security or privacy practices of third-party websites. Visiting a linked website is at your own risk.

A link does not necessarily mean that YSOMA endorses, recommends or has any association with the third party.

20. Website Availability

YSOMA aims to keep the website available and accurate but does not guarantee uninterrupted or error-free access.

YSOMA may: 1. Update or correct content without notice 2. Suspend parts of the website for maintenance or security 3. Change website functions 4. Remove outdated opportunities 5. Perform security or maintenance work

YSOMA is not required to keep every opportunity or service available permanently.

21. Liability

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for: 1. Death or personal injury caused by negligence 2. Fraud or fraudulent misrepresentation 3. Any liability that cannot legally be excluded or limited under the Consumer Rights Act 2015 or other applicable legislation

Subject to those protections, YSOMA is not responsible for losses caused solely by: 1. Reliance on general website information instead of a written agreement 2. A user providing inaccurate or incomplete information 3. A third party's acts, omissions or website 4. Events outside YSOMA's reasonable control (force majeure) 5. An opportunity, registration or introduction not proceeding

YSOMA does not exclude any statutory rights that cannot lawfully be excluded.

Any commercial liability relating to direct services, leases or business introductions will be governed by the applicable separate written agreement.

22. Complaints and Dispute Resolution

If you have a complaint about the website or YSOMA's services, please contact us in the first instance:

Email: ysoma@ysoma.com Phone: 075 70 808 808 Post: YSOMA Logistics Ltd, Suite 214, Legacy Centre, Hanworth Trading Estate, Hampton Road West, Feltham, TW13 6DH

We will acknowledge complaints within five working days and aim to provide a substantive response within 20 working days. Where a complaint relates to personal data, it will be handled in accordance with the Privacy Policy.

23. Suspension or Removal

YSOMA may suspend or remove a membership profile or website access where reasonably necessary because of: 1. Suspected fraud 2. Materially inaccurate information 3. Misuse of the website 4. Security concerns 5. Unlawful activity 6. A serious or repeated breach of these terms

This does not automatically terminate a separate commercial agreement, which will be governed by its own terms.

24. Changes to These Terms

YSOMA may update these website terms when its website, services or legal obligations change.

The updated version and effective date will be published on this page. Continued use of the website after the effective date constitutes acceptance of the updated terms.

Changes to website terms do not retrospectively alter a separate signed agreement.

25. Severability

If any provision of these terms is found invalid or unenforceable by a court of competent jurisdiction, that provision will be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions will continue in full force and effect.

26. No Waiver

A delay or failure by YSOMA to enforce any provision of these terms does not constitute a waiver of that provision and does not permanently waive YSOMA's right to enforce it later.

27. Third-Party Rights

Unless expressly stated otherwise, a person who is not a party to these website terms has no right to enforce them under the Contracts (Rights of Third Parties) Act 1999.

28. Governing Law

These website terms are governed by the law of England and Wales.

The courts of England and Wales will have exclusive jurisdiction over any dispute arising from these terms, subject to any mandatory legal rights that apply to the user (including, where applicable, the right to bring proceedings in the courts of the user's country of residence).

29. Contact

Questions about these website terms may be sent to:

YSOMA Logistics Ltd Email: ysoma@ysoma.com Phone: 075 70 808 808

Correspondence Address: Suite 214, Legacy Centre Hanworth Trading Estate Hampton Road West Feltham TW13 6DH